Updating pre v4.0 Krafties - Revision history

73.120.141.187: /* Updating Older Older Versions of Krafties (Limited Functionality or stats showing above the Krafties head and its not clickable) */

2023-04-16T15:06:58Z

Updating Older Older Versions of Krafties (Limited Functionality or stats showing above the Krafties head and its not clickable)

73.120.141.187: /* Updating Older Older Versions of Krafties (Limited Functionality or stats showing above the Krafties head and its not clickable) */

2023-04-16T15:05:53Z

Updating Older Older Versions of Krafties (Limited Functionality or stats showing above the Krafties head and its not clickable)

73.120.141.187: /* Updating your Nets, Tablets, Shrooms and Enchanted Eye Stones */

2023-04-16T15:04:42Z

Updating your Nets, Tablets, Shrooms and Enchanted Eye Stones

73.120.141.187: /* Updating Older Versions of Your Temples and Mining Rocks (older than v4.0) */

2023-04-16T15:04:00Z

Updating Older Versions of Your Temples and Mining Rocks (older than v4.0)

73.120.141.187: /* Updating your Unbonded Krafties, Souls, Loot, Amulets, Potions and Pickaxes */

2023-04-16T15:03:19Z

Updating your Unbonded Krafties, Souls, Loot, Amulets, Potions and Pickaxes

Doroteya at 19:54, 19 February 2019

2019-02-19T19:54:58Z

Doroteya at 00:05, 14 September 2018

2018-09-14T00:05:59Z

Doroteya at 23:56, 13 September 2018

2018-09-13T23:56:51Z

Doroteya: /* What information needs to be in your Support Ticket? */

2017-07-31T14:11:31Z

What information needs to be in your Support Ticket?

Doroteya: /* What information needs to be in your Support Ticket? */

2017-07-31T14:09:53Z

What information needs to be in your Support Ticket?

@@ Line 154: / Line 154: @@
 ===Updating Older Older Versions of Krafties (''Limited Functionality'' or stats showing above the Krafties head and its not clickable)===
-:Krafties that show "''Limited Functionality''" or the Krafties stats above their heads (they don't display "Disabled" once you rez them to go to the new HUD, and you cannot click them to get a menu)- need to be manually updated as they missed too many updates. The update will take approx 2 weeks. If you have multiple pets- please allow a little longer. You will be informed of the time frame once you file a support ticket.
+:Krafties that show "''Limited Functionality''" or the Krafties stats above their heads (they don't display "Disabled" once you rez them to go to the new HUD, and you cannot click them to get a menu)- need to be manually updated as they missed too many updates. The update will take at least 2-3 weeks. If you have multiple pets- please allow a little longer. You will be informed of the time frame once you file a support ticket.
 :;Follow these instructions, for updating "Limited Functionality" pets..

@@ Line 172: / Line 172: @@
 :##*:<code>3433553-  Red Devil - Fire Hopster</code>
 :##Don't forget to put the Krafties pets themselves into the box
-:#Once the box is complete please send it to '''Doroteya Resident''' with an IM confirming that you have sent  it. Once the update is completed, you will receive an IM inworld.
+:#Once the box is complete please send it to '''Doroteya Resident''' with an IM confirming that you have sent  it. Once the update is completed, you will receive an email.
 ==Additional Information (regarding support for pre v4.0 items)==

@@ Line 101: / Line 101: @@
 Krafties will only update Standard Nets  that were purchased by you directly from Krafties Resident. In order to proceed with the update- we will need to verify the purchase in our logs. If you purchased the net from the secondary market or from another player, they will need to file the update ticket if they in fact purchased it from Krafties.
-Please allow approx '''5-7 days for the update to take place once we receive the item(s).''' They will be inserted directly into your Krafties HUD and you will be notified via IM inworld when they are there :)
+Please allow approx '''2-3 weeks for the update to take place once we receive the item(s).''' They will be inserted directly into your Krafties HUD and you will be notified via email when they are there :)
 === HOW TO FILE A TICKET to update your Temples, Mining Rocks, Unbonded Krafties, Souls, Loot, Amulets, Potions and Pickaxes ===

@@ Line 73: / Line 73: @@
 If you have Transfer Temples and Mining Rocks that need to be updated, fill out a support ticket first at www.krafties.com/support. You will then need to box them up, place your name and ticket # on the box and pass it to Doroteya Resident inworld.
-Once your ticket is "initially" answered, please allow approx 5-7 days once the box is received inworld for the update process to be completed.
+Once your ticket is "initially" answered, please allow approx 2-3 weeks once the box is received inworld for the update process to be completed.
 <u>'''Please scroll down further on this page to see how to file a ticket to get your TEMPLES updated.'''</u>

@@ Line 84: / Line 84: @@
 '''It is important to note that we will NOT enable an update pad for any avatar that is younger than the official 4.0 update release date (11/21/2014).'''
-When you have received an "initial" response to your ticket, please allow at least 7-10 days for the Admins to enable an update pad for you. You will be notified inworld and via email when one is ready. The update pad will be enabled in your name only.
+When you have received an "initial" response to your ticket, please allow at least 3-4 weeks for the Admins to enable an update pad for you. You will be notified inworld and via email when one is ready. The update pad will be enabled in your name only.
 <u>'''Please scroll down further on this page to see how to file a ticket to get your loot items updated.'''</u>

@@ Line 14: / Line 14: @@
 *:Krafties Creatures
-* Please note that we are not able to update the following- as there was a prior deadline to update these items (these items would be in your SL inventory, not the new HUD)-
+* '''PLEASE NOTE THAT WE ARE NOT ABLE TO UPDATE THE FOLLOWING'''- as there was a prior deadline to update these items (these items would be in your SL inventory, not the new HUD)-
 *:Gold and Silver Membership vouchers (The deadline to update the vouchers was 4/7/15)
 *:Scrolls

@@ Line 28: / Line 28: @@
 [[File:Krafties4 update.png|thumb|500px|center|The "Update platform" behind Krafties store]]
 =Catching up with the Updates=
-The [[Current Version]] of Krafties is '''v4.0''' and if you have not played the game since the introduction of the [[Necessity Pack]] but want to continue playing with your old Krafties pets and items, then please browse over this page and contact a [[Krafties CSR]] if you need assistance or hop on the ''Krafties Official'' group chat to ask questions.
+The [[Current Version]] of Krafties is '''v4.0''' and if you have not played the game since the introduction of the [[Necessity Pack]] but want to continue playing with your old Krafties pets and items, then please browse over this page and contact a Krafties Moderator if you need assistance or hop on the ''Krafties Official'' group chat to ask questions.
 *We have changed the entire way that Krafties is played, and most of the activity is now HUD based.
 *It will be a whole lot simpler to keep things up to date once you get onto the new system.

@@ Line 79: / Line 79: @@
 ===Updating your Unbonded Krafties, Souls, Loot, Amulets, Potions and Pickaxes===
-For these items you will need the KRAFTIES UPDATING PAD V4.0. You will physically update these items so there is no need to send them to staff to update. Hold on to them. The update pad though will need to be enabled by the ADMIN dept before you can use it. Please keep in mind that if you have returned to play Krafties after November 14 of 2014, the Admin dept will enable the pad ONE time for you, so please make sure you update all of your items once the pad is enabled. The pad will be active for a 5 day period.
+For these items you will need the KRAFTIES UPDATING PAD V4.0. You will physically update these items so there is no need to send them to a Moderator to update. Hold on to them. The update pad though will need to be enabled by the ADMIN dept before you can use it. Please keep in mind that if you have returned to play Krafties after November 14 of 2014, the Admin dept will enable the pad ONE time for you, so please make sure you update all of your items once the pad is enabled. The pad will be active for a 5 day period.
 If you were active in Krafties and used one of the "original" update pads to convert your items during the transition to v4.0 , you will not be able to request an update pad to be enabled, as all players had a specific amount of time to use the update pads to convert their items. They were disabled on a specific date, all items needed to be updated/converted by then.

@@ Line 115: / Line 115: @@
 #Version
 #Is one your FREE temple?
-*How many total temples? (Must have been purchased personally by you DIRECTLY  from Krafties Resident)
+*How many total Transfer temples? (Must have been purchased personally by you DIRECTLY  from Krafties Resident)
 *GIANT TEMPLES
-*How many total temples? (Must have been purchased personally by you DIRECTLY  from Krafties Resident)
+*How many total Transfer temples? (Must have been purchased personally by you DIRECTLY  from Krafties Resident)
 #Version
@@ Line 125: / Line 125: @@
 #Version
 #Is one your FREE temple?
-*How many total temples? (Must have been purchased personally by you DIRECTLY  from Krafties Resident)
+*How many total Transfer temples? (Must have been purchased personally by you DIRECTLY  from Krafties Resident)