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==Issues With XP (Experience) Not Adding== | ==Issues With XP (Experience) Not Adding== | ||
− | + | *Please note - If the Second Life or Krafties servers go down and you were in the middle of a Craft or Alchemy, we can look into replacing the lost XP. You will need to file a ticket and include your Krafties before and after stats (from local) and any local chat showing XP that should have been added. We will look into your Krafties data to see if the XP can be replaced. Please note there are no guarantees we can replace the XP, it will depend on if we are able to retrieve the necessary data from you and our servers. | |
− | + | *There is a maximum "accepted" time limit of "20 minutes" on crafts. If you choose to craft and the timing of the craft exceeds 20 minutes, ANY errors that occur during the craft will not be supported by the Krafties team. (this includes crashes or any SL related issues) | |
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− | + | *If you are the leader of a craft, and the time of the craft is under "20 minutes" - if the craft fails due to server issues, crashes etc.. we will return the E and ingredients to your HUD so you can re-craft. Unfortunately we are not able to award crafting exp due to the inability to obtain the necessary data from our servers. We do make every effort possible to rectify a failed craft and we apologize for any inconvenience it may cause. | |
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+ | All tickets filed for failed crafts (you as the leader and under 20 mins) MUST include the following information: | ||
− | + | Before and after creature stats from local (entire string) | |
+ | Local chat from when the craft initiated and when it officially completed. | ||
− | + | *If you assist a craft, and the time of the craft is under "20 minutes" - if the craft fails due to server issues, crashes etc., please note that we cannot guarantee that the lost xp can be credited to your Kraftie. This is because there is no information saved in our servers for assists. We will make every effort to add the xp to your pet but again its not guaranteed. You will need to file a ticket and MUST include the following information: | |
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− | + | Before and after creature stats from local (entire string) | |
− | + | Local chat from where the craft initiated (ask the leader for the chat) and when it officially completed. | |
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− | + | *If Second Life or Krafties servers go down and you are battling, please note that we are not able to replace any xp that was not added. During these times, "proceed at your own risk". | |
− | + | *Any time you add XP to your Kraftie, you need to wait at LEAST 5-10 minutes before logging off or changing pets. The Krafties data needs to sync to our server for it to be saved. | |
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==Combat Training Tips== | ==Combat Training Tips== |