Difference between revisions of "Troubleshooting"
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#Find the '''group''' which allows you to [[rez]], and make it your '''active group''' ("Krafties Official" when on [[Krafties Island]]) | #Find the '''group''' which allows you to [[rez]], and make it your '''active group''' ("Krafties Official" when on [[Krafties Island]]) | ||
#*If items are missing from inventory because of failed rezzing, you should '''relog''' (it should return them to inventory again). | #*If items are missing from inventory because of failed rezzing, you should '''relog''' (it should return them to inventory again). | ||
− | #Now you should be able to [[rez]] (on [[Krafties Island]] you need to be within the [[Crafting Hangout]] or other designated [[Rez Area]]s) | + | #*Now you should be able to [[rez]] (on [[Krafties Island]] you need to be within the [[Crafting Hangout]] or other designated [[Rez Area]]s) |
==Pet Troubles== | ==Pet Troubles== |
Revision as of 08:25, 31 August 2014
This page has some Troubleshooting methods you can try out, which can solve simple problems.
- If this does not help, then you should contact a Krafties CSR for assistance
- Re-attaching pet solves most minor problems (detach pet, then attach again)
Player Troubles
I cannot rez my items/temples!
- Find the group which allows you to rez, and make it your active group ("Krafties Official" when on Krafties Island)
- If items are missing from inventory because of failed rezzing, you should relog (it should return them to inventory again).
- Now you should be able to rez (on Krafties Island you need to be within the Crafting Hangout or other designated Rez Areas)
Pet Troubles
My pet cannot rez Shadows!
- Find the group which allows you to rez, and make it your active group ("Krafties Official" when on Krafties Island)
- Now re-attach your pet, while wearing the correct group
My pet looks weird (missing parts)!
- Try re-attaching the pet
- If it was caused by Orb Mode, then "exit Orb mode" and re-attach pet.
My pet cannot use it's spells!
- Check if your pet is Current Version (if it needs Updating)
- Use the "Spell Reloader"
- Go to the Krafties Store on Krafties Sim
- locate the "spell reloader" which is on the floor by the updaters. (Looks like a blue puddle)
- Touch it to reload your pet's spells, everything should be fine now.
Temple Troubles
The Temple doesn't notice my pet!
- Check if your Temple is the Current Version (if it needs to be updated)
- Try re-attaching your pet (detach, and attach again)
We just finished crafting, but my pet is still "linked" to Temple (Particle Chain)
- You should re-attach pet, because if your pet is still producing a "particle chain" connecting it to the Crafting Temple after a Crafting session has finished, then a glitch has occured
- Crafting Leader can also "Clear Craft" or re-rez it, this also solves the problem. But re-attaching pet is simpler for everybody.
- If you try to link to the temple again while this problem persists, then temple will not really notice you (and therefor not give you Experience)