Difference between revisions of "Updating pre v4.0 Krafties"

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===If you have items that need to be updated by the admin dept, please see the information below===
 
===If you have items that need to be updated by the admin dept, please see the information below===

Revision as of 06:46, 26 December 2015

To keep up with what is the current version of Krafties, you need to do updates whenever they come out. If you fall too far behind, then you might run into in some trouble and need to ask for help from a Krafties CSR or hop in Krafties Official Chat for help. Updates can be confusing so please don't hesistate to ask for help.

The current version of Krafties is v4.0. If you have not played Krafties for quite some time, and have not updated your Krafties Creatures/items to the current version, we are here to help you get you up to date and back to playing Krafties. We have changed the entire way that Krafties is played, and most of the activity is now HUD based.


HOW TO UPDATE FROM v4.0 TO v4.03

  1. Go to the marble slab at the back of the Krafties Store (Behind the store)
  2. Click and get a copy of the 4.03 Updater, and the Necessity Pack


HOW TO USE THE v4.03 UPDATER

  1. Rez your Updater
  2. Then simply rez your items, click the udpater and let it go to work.
  • If you have temples that are older then the versions mentioned, you will need to file a ticket to have them updated manually by the Admin Dept. Please scroll down further on this page to see how to file a ticket for older temples.
  • The current version of the Battle Temple is v3.0- it does not need to be updated.


GETTING STARTED WITH THE "NECESSITY PACK

  • The Necessity Pack contains:
    • Your shiny new HUD
    • The "Creature Attachment" ( needed to wear and see your Kraftie inworld)
    • The "Tool:Right Hand " (needed to wear your ax and net)
  1. Rez your Necessity Pack and open - copy to your inventory. Delete the empty box.
  2. Right click the folder from your SL inventory and “add to current outfit”.
  • You will see your HUD appear on the screen.
  • The Creature Attachment and Tool:Right Hand will attach to your avatar.


UPDATING YOUR PRE v 4.0 (KRAFTIES CREATURES THAT SAY "DISABLED")

  1. Rez your Krafties Creatures from your SL inventory-
  2. In Local chat you will see:
    [06:49] Eggsie- Fire - Krafties Creature: This creature has been disabled. Contact support if you feel this is an error.
    [06:49] Krafties Messaging Server: Spells moved: 0
    [06:49] Krafties Messaging Server: Successfully updated Eggsie- Fire, check your Home app in the v4.0 HUD to see your creature.

DON'T PANIC! This simply means that your out of date Kraftie has been automatically added to your new HUD. You will be able to access them through the "Home App" in your Krafties HUD. Most players choose to save their disabled Krafties in a folder in their SL inventory- for memory sake :)

  • If you ONLY see the following in local chat:
    [06:49] Eggsie- Fire - Krafties Creature: This creature has been disabled. Contact support if you feel this is an error.
    • That Kraftie has been updated- but has been updated by someone else, and will be in their HUD. Check your alt's HUD or if its a purchased Kraftie, check with the person that you bought it from.
  • Should your Krafties Creature rez with the words "Limited Functionality" in hovertext, or just shows the Krafties stats above their heads and they are not clickable- please scroll down the bottom of the page to see how to process "Limited Functionality" Krafties. They need a little extra attention :)


CONGRATULATIONS! You have successfully initiated the update process. But WAIT, there's more! Most likely you will have the following items that still need to be updated: Unbondeds and souls, Krafties loot, Amulets, Potions, Pick Axes, Standard Nets, Eyestones, Growth and Shrink Shrooms, Alchemy and Enchanting Tablets- JUST SO MUCH STUFF HIDING IN YOUR SL INVENTORY! Don't fret! We are going to help you get ALL of your items updated. This part of the update lies in the hands of the "ADMIN DEPT" and our Sr. CSR Doroteya Resident. Some of your Krafties items will get updated on the Updater Pad, and some will be manually updated and inserted into your HUD. Below you will find information on updating the remainder of your Krafties items.


UPDATING YOUR TEMPLES, ENERGY CAPSULES AND MINING ROCKS (ENERGY WELLS ARE NOT IN GAME PLAY AT THIS TIME)

  • Home and Giant temples v4.0 and Mining Rocks can be updated by the 4.03 Updater located at the back of the Krafties store.
  • All other temples older than v4.0 must be updated by the admin dept. A ticket must be filed (scroll down page)
  • Battle temples are current if they are V3.0- no need for an update.
  • If you have temples that are OLDER than v4.0-

We need to know the following

  1. What TYPES of temples you need updated (Regular Home Giant, Crafting or Battle) and how many of each
  2. WHAT VERSION the temples are
  3. If any are your FREE temples (Starter Pack temples)
  4. If you have transfer temples- were they purchased directly from Krafties Resident or a secondary source?

Keep in mind that Krafties will ONLY update Transfer temples that were purchased by you personally, directly from Krafties Resident. If they were purchased on the secondary market, we will not update them.Please box up Transfer temples that need updating and send them to Doroteya Resident inworld in a prim and include your name and ticket number on the prim. We need to receive the transfer temples inworld prior to proceeding with temple updates.

Please allow at least 7-10 days for this update to take place. You will be notified when they are updated.

Please scroll down further on this page to see how to file a ticket to get your TEMPLES updated.


UPDATING YOUR UNBONDEDS, SOULS, KRAFTIES LOOT, AMULETS, POTIONS AND PICK AXES. For these items you will need the KRAFTIES UPDATING PAD V4.0. The update pad will need to be enabled by the ADMIN dept.Please keep in mind that the admin dept will enable the pad ONE time per player, so please make sure you update all of your items once they pad is enabled. The pad will be active for a 5 day period. Also it is important to note that we will NOT enable an update pad for any avatar that is younger than the official update release date (11/21/2014).

Please allow at least 7-10 days for this update to take place. You will be notified when they are updated.

Please scroll down further on this page to see how to file a ticket to get the UPDATE PAD enabled.

  • How to use the UPDATER PAD once it is enabled:
  1. Rez your Updater Pad. That is what will convert your Krafties items into the new format.
  2. Rez a bunch of items onto the pad, then click it to begin converting.
  3. They will automatically add to your HUD.
  4. There is also loot rezzer script you can grab for $0L that will help you rez in bulk.
    1. Grab the script-
    2. Rez a prim on top of the Update Pad
    3. Drop the script into contents of the prim
    4. Also add the many items that need updating (Loot/Crafted items, Souls and Unbonded Creatures) into the contents of that prim
    5. Touch the prim, it will rez the items for you quickly.
    6. If the prim rezzes the items too far away from the update pad (the pad didn't absorb them) then just move them closer together.


UPDATING YOUR STANDARD NETS, EYESTONES, GROWTH AND SHRINK SHROOMS, ALCHEMY AND ENCHANTING TABLETS

  • These items need to be manually updated inworld. You MUST first file a ticket indicating that you do need these items updated.

Please box up and send the STANDARD NETS, EYESTONES, GROWTH AND SHRINK SHROOMS, ALCHEMY AND ENCHANTING TABLETS to DOROTEYA RESIDENT inworld. ON the box we need your name and ticket number in the "name" line of the box and the words "Update Items" in the "desc" line. Its very important that you also send an IM stating what you have sent- and the ticket #. Please allow approx 4 days for the update to take place once we receive the item(s). They will be inserted directly into your Krafties HUD and you will be notified in this ticket once they are in there. It's that simple :)


If you have items that need to be updated by the admin dept, please see the information below

Please keep in mind that ticket resolution will take slightly longer due to the Holiday season and availability of staff. Ticket turn around times will be approx 10 -14 days during this time.

Please see below on how to list the items you need updated. This information is necessary in order to begin the update process. Read through each section and supply the requested information where indicated. We ask that you copy and paste each section below ("bullet") that is relevant to your update needs into your ticket so we can proceed with the update process in an efficient manner. Once we receive the information we can initiate the update process for you. Please allow "approx" 7-10 days for these updates to take place.

(COPY AND PASTE THE SECTIONS BELOW THAT APPLY TO YOU IN YOUR SUPPORT TICKET)

● IF YOU NEED TEMPLES UPDATED

  • HOME TEMPLES
  1. How many total?
  2. Version
  3. Is one your FREE temple?
  4. How many TRANSFER (Must have been purchased from Krafties Resident) temples?
  • GIANT TEMPLES
  1. How many total(Must have been purchased from Krafties Resident)?
  2. Version
  • CRAFTING TEMPLES
  1. How many total?
  2. Version
  3. Is one your FREE temple?
  4. How many TRANSFER (purchased from Krafties) temples?


● IF YOU NEED UNBONDEDS, SOULS, KRAFTIES LOOT, AMULETS, POTIONS AND PICK AXES Please indicate with a YES here -

ADDITIONAL UPDATE INFORMATION

REGARDING PURCHASING KRAFTIES TEMPLES PRE v4.0 UPDATE

  • SUPPORT OF PRE v3.5/4.0 TEMPLES

Please keep in in mind that Krafties only guarantees Temples that are purchased directly from Krafties Resident. In order to protect your Linden dollars, please do not buy temples from anyone that are pre v3.5/4.0. There have been temples sold on the Marketplace and by group members that are not Krafties originals, and therefore we will not replace or update them.

Also, please keep in mind that we will not update/replace/service any temples that are pre v3.5/4.0 if we cannot verify that you personally purchased them from Krafties Resident. If they are secondary market purchases, you will need to go back to the seller and have them file a ticket to get the temple updated.

REGARDING PURCHASING PRE v4.0 KRAFTIES CREATURES

We advise that you do not purchase any Krafties Bonded Creatures that are not updated to the most current version v4.0. Krafties reserves the right not to update any Creatures that are pre-v4.0. When purchasing Krafties that are not in the official Krafties "Package", designed to work with the new HUD, we advise that you ask the seller to update the Kraftie for you before you purchase.

REGARDING PURCHASING PRE v4.0 KRAFTIES ITEMS

We advise that you do not purchase any Krafties items that are not updated to v4.0. Krafties reserves the right not to update any items that are pre-v4.0. When purchasing items and they are not in the official Krafties "Package", designed to work with the new HUD, we advise that you ask the seller to update the items for you before you purchase.

Updating pre v3.2 Krafties (Limited Functionality)

Krafties that show "Limited Functionality" or the Krafties stats above their heads (they don't display "Disabled" once you rez them to go to the new HUD}- need to be manually updated as they missed too many updates. Depending on the amount of Krafties that need to be updated, the time frame can be anywhere from 1-3 weeks. You will be informed of the time frame once you file a support ticket.
Follow these instructions, for updating "limited functionality" pets.
  1. First you post a support ticket
    • You will explain within the ticket what is going on, updating limited functionality pets
    • keep the ticket number, you will need it
  2. Next you will need to box up your Krafties following the guidelines below
    1. Rez a box.
    2. You need to include your name and ticket number in the NAME line of the box object.
    3. In the box contents we will need a notecard with the ID and names of all of the Krafties that need updating.
      • The ID can be found by editing linked parts of the creature, and then right clicking the health orb. The ID will be the first set of numbers on the DESCRIPTION line- an example would be 2576621.
      • List each pet as follows:
        ID - Name - Element & Species
        2576621 - Ice Angel - Water Rexie
        3433553- Red Devil - Fire Hopster
    4. Don't forget to put the Krafties pets themselves into the box
  3. Once the box is complete please send it to Doroteya Resident with an IM confirming that you have sent it. Once the update is completed, you will receive an IM inworld.

See Also