Difference between revisions of "Troubleshooting"
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#Find the '''group''' which allows you to [[rez]], and make it your '''active group''' ("Krafties Official" when on [[Krafties Island]]) | #Find the '''group''' which allows you to [[rez]], and make it your '''active group''' ("Krafties Official" when on [[Krafties Island]]) | ||
#Now '''re-attach your pet''', while wearing the correct group | #Now '''re-attach your pet''', while wearing the correct group | ||
+ | #*If you're not in an area that allows rezzing ([[Crafting Hangout]] or [[Rez Area]]s when on [[Krafties Sim]]), then of course your pet wont [[rez]] a shadow | ||
===My pet looks weird (missing parts)!=== | ===My pet looks weird (missing parts)!=== |
Revision as of 10:13, 31 August 2014
This page has some Troubleshooting methods you can try out, which can solve simple problems.
- If this does not help, then you should contact a Krafties CSR for assistance
- Re-attaching pet solves most minor problems (detach pet, then attach again)
Player Troubles
I failed to rez, now my item is gone!
- Relog, it should bring your items back to inventory
- Remember to have correct active group before trying to rez again
I cannot rez my items/temples!
- Find the group which allows you to rez, and make it your active group ("Krafties Official" when on Krafties Island)
- Now you should be able to rez (on Krafties Island you need to be within the Crafting Hangout or other designated Rez Areas)
Pet Troubles
My pet cannot rez Shadows!
- Find the group which allows you to rez, and make it your active group ("Krafties Official" when on Krafties Island)
- Now re-attach your pet, while wearing the correct group
- If you're not in an area that allows rezzing (Crafting Hangout or Rez Areas when on Krafties Sim), then of course your pet wont rez a shadow
My pet looks weird (missing parts)!
- Try re-attaching the pet
- If it was caused by Orb Mode, then "exit Orb mode" and re-attach pet.
My pet cannot use it's spells!
- Check if your pet is Current Version (if it needs Updating)
- Use the "Spell Reloader"
- Go to the Krafties Store on Krafties Sim
- locate the "spell reloader" which is on the floor by the updaters. (Looks like a blue puddle)
- Touch it to reload your pet's spells, everything should be fine now.
Temple Troubles
The Temple doesn't notice my pet!
- Check if your Temple and Pet are the Current Version (if it needs to be updated)
- Try re-attaching your pet (detach, and attach again)
- Also try to re-rez your temple if re-attaching pet wasn't enough
We just finished crafting, but my pet is still "linked" to Temple (Particle Chain)
- You should re-attach pet, because if your pet is still producing a "particle chain" connecting it to the Crafting Temple after a Crafting session has finished, then a glitch has occured
- Crafting Leader can also "Clear Craft" or re-rez it, this also solves the problem. But re-attaching pet is simpler for everybody.
- If you try to link to the temple again while this problem persists, then temple will not really notice you (and therefor not give you Experience)