Troubleshooting

This page has some Troubleshooting methods you can try out, which can solve simple problems.

If this does not help, then you should contact a Krafties CSR for assistance
Re-attaching pet solves most minor problems (detach pet, then attach again)

Player Troubles

Find the group which allows you to rez, and make it your active group ("Krafties Official" when on Krafties Island)
- Now you should be able to rez (on Krafties Island you need to be within the Crafting Hangout or other designated Rez Areas)

Relog, it should bring back your items when trying to rez without permissions
- Remember to have correct active group before trying to rez again

Find the group which allows you to rez, and make it your active group ("Krafties Official" when on Krafties Island)
Now re-attach your pet, while wearing the correct group

Try re-attaching the pet
- If it was caused by Orb Mode, then "exit Orb mode" and re-attach pet.

Check if your pet is Current Version (if it needs Updating)
Use the "Spell Reloader"
1. Go to the Krafties Store on Krafties Sim
2. locate the "spell reloader" which is on the floor by the updaters. (Looks like a blue puddle)
3. Touch it to reload your pet's spells, everything should be fine now.

Check if your Temple is the Current Version (if it needs to be updated)
Try re-attaching your pet (detach, and attach again)
- Also try to re-rez your temple if re-attaching pet wasn't enough

You should re-attach pet, because if your pet is still producing a "particle chain" connecting it to the Crafting Temple after a Crafting session has finished, then a glitch has occured
- Crafting Leader can also "Clear Craft" or re-rez it, this also solves the problem. But re-attaching pet is simpler for everybody.
- If you try to link to the temple again while this problem persists, then temple will not really notice you (and therefor not give you Experience)