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:PLEASE NOTE - If the Second Life or Krafties servers go down and you were in the middle of a Craft or Alchemy, we can look into replacing the lost XP. Please refer to the information below. | :PLEASE NOTE - If the Second Life or Krafties servers go down and you were in the middle of a Craft or Alchemy, we can look into replacing the lost XP. Please refer to the information below. | ||
− | + | :If ALCHEMY fails, we will look into replacing the xp that was to be awarded to your Kraftie. If the Alchemy was during an event, we have no way of tracking the event/time. We will make every effort to add the proper xp but it is not guaranteed. We do make every effort possible to rectify failed Alchemy and we apologize for any inconvenience it may cause. You will need to file a ticket and MUST include the following | |
− | : | + | ::*Before and after creature stats from local (entire string). |
− | + | ::*Local chat showing the alchemy had completed. | |
− | : | + | :There is a maximum "accepted" time limit of "20 minutes" on crafts. If you choose to craft and the timing of the craft exceeds 20 minutes, ANY errors that occur during the craft will not be supported by the Krafties team. (this includes crashes or any SL related issues) |
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+ | :If you are the LEADER of a craft, and the time of the craft is under "20 minutes" - if the craft fails due to server issues, crashes etc.. we will return the E and ingredients to your HUD so you can re-craft. Unfortunately we are not able to award crafting xp due to the inability to obtain the necessary data from our servers.If the craft was during an event, we have no way of tracking the event/time and will not be able to award the proper xp that corresponded to the event. We do make every effort possible to rectify a failed craft and we apologize for any inconvenience it may cause. You will need to file a ticket and MUST include the following information: | ||
+ | ::*Before and after creature stats from local (entire string). | ||
+ | ::*Local chat from when the craft initiated and when it officially completed. | ||
− | : | + | :If you ASSIST a craft, and the time of the craft is under "20 minutes" - if the craft fails due to server issues, crashes etc., please note that we cannot guarantee that the lost xp can be credited to your Kraftie. This is because there is no information saved in our servers for assists. If the craft was during an event, we have no way of tracking the event/time and will not be able to award the proper xp that corresponded to the event. We will make We will make every effort to add the base xp but it is not guaranteed. You will need to file a ticket and MUST include the following information: |
− | + | ::*Before AND after creature stats from local (entire string). | |
− | + | ::*Local chat from where the craft initiated (ask the leader for the chat) and when it officially completed. | |
− | + | ::*If you are unable to provide all 3 pieces of information, we will not be able to look into adding the xp to your Kraftie. We apologize for any inconvenience caused as a result of xp not adding. | |
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− | ::* | + | *If Second Life or Krafties servers go down and you are battling, please note that we are not able to replace any xp that was not added. During these times, "proceed at your own risk". |
− | ::*Local chat | + | *Any time you add XP to your Kraftie, you need to wait at LEAST 5-10 minutes before logging off or changing pets. The Krafties data needs to sync to our server for it to be saved. |
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==Combat Training Tips== | ==Combat Training Tips== |