Editing Updating pre v4.0 Krafties

[[Category:Krafties]][[Category:Technical]] [[Category:Tutorials]] 
To keep up with what is the '''current version''' of [[Krafties (game)|Krafties]], you need to do updates whenever they come out. If you fall too far behind, then you might run into in some trouble and need to ask for help from a [[Krafties CSR]] or hop in Krafties Official Chat for help. Updates can be confusing so please don't hesistate to ask for help.
{{clear}}

'''The current version of Krafties is v4.0. If you have not played Krafties for quite some time, and have not updated your Krafties Creatures/items to the current version, we are here to help you get you up to date and back to playing Krafties. We have changed the entire way that Krafties is played, and most of the activity is now HUD based. 

===NOT SURE IF YOU HAVE THE MOST CURRENT VERSION OF THE HUD?''===
#Go to the marble slab at the back of the [[Krafties Store]] (Behind the store)
#Click and get a copy of the '''UPDATER (current version will be available)''',  and the ''' [[Necessity Pack]]''' 


====GETTING STARTED WITH THE "NECESSITY PACK====
*The '''Necessity Pack (green box behind the Krafties store)''' contains:
**Your shiny new  HUD
**The "Creature Attachment" ( needed to wear and see your Kraftie inworld)
**The "Tool:Right Hand " (needed to wear your ax and net)
#Rez your '''  Necessity Pack''' and open - copy to your inventory. Delete the empty box. 
#Right click the folder from your SL inventory and “add to current outfit”. 
*You will see your HUD appear on the screen. 
*The Creature Attachment and Tool:Right Hand will attach to your avatar.

===HOW TO USE THE  UPDATER===
*The '''Updater''' will update: 
**4.0 [[Home Temple]]s and [[Giant Temple]]s 
**[[Mining Rock]]s

#Rez your Updater
#Then simply rez your items, click the udpater and let it go to work. 
*If you have temples that are older then the versions mentioned, you will need to file a ticket to have them updated manually by the Admin Dept. Please scroll down further on this page to see how to file a ticket for older temples. 
*The current version of the Battle Temple is v3.0- it does not need to be updated.

 

===UPDATING YOUR TEMPLES, ENERGY CAPSULES AND MINING ROCKS=== 
(ENERGY WELLS ARE NOT IN GAME PLAY AT THIS TIME)
*Home and Giant temples v4.0 and Mining Rocks can be updated by the 4.03 Updater located at the back of the Krafties store.
*All other temples older than v4.0 must be updated by the admin dept. A ticket must be filed (scroll down page)
*Battle temples are current if they are V3.0- no need for an update.
*If you have temples that are OLDER than v4.0-
We need to know the following
#What TYPES of temples you need updated (Regular Home Giant, Crafting or Battle) and how many of each 
#WHAT VERSION the temples are 
#If any are your FREE temples (Starter Pack temples)
#If you have transfer temples- were they purchased directly from Krafties Resident or a secondary source? 

Keep in mind that Krafties will ONLY update Transfer temples that were purchased by you personally, directly from Krafties Resident. If they were purchased on the secondary market, we will not update them.Please box up Transfer temples that need updating and send them to Doroteya Resident inworld in a prim and include your name and ticket number on the prim. We need to receive the transfer temples inworld prior to proceeding with temple updates. 

Please allow approx 2-5 days for this update to take place. You will be notified when they are updated.

'''Please scroll down further on this page to see how to file a ticket to get your TEMPLES updated.'''

==Updating from older version than v4.0==
'''CONGRATULATIONS! You have successfully initiated the update process. But WAIT, there's more! Most likely you will have the following items that still need to be updated: Unbondeds and souls, Krafties loot, Amulets, Potions, Pick Axes, Standard Nets, Eyestones, Growth and Shrink Shrooms, Alchemy and Enchanting Tablets- JUST SO MUCH STUFF HIDING IN YOUR SL INVENTORY!
Don't fret!  We are going to help you get ALL of your items updated. 
This part of the update lies in the hands of the "ADMIN DEPT". Some of your Krafties items will get updated on the Updater Pad, and some will be manually updated and inserted into your HUD. Below you will find information on updating the remainder of your Krafties items.''' 

===UPDATING YOUR PRE v 4.0 Krafties Creatures (CREATURES THAT SAY "DISABLED") ===

#Rez your Krafties Creatures from your SL inventory-  
#In Local chat you will see:
#:[06:49] Eggsie- Fire - Krafties Creature: This creature has been disabled. Contact support if you feel this is an error.
#:[06:49] Krafties Messaging Server: Spells moved: 0
#:[06:49] Krafties Messaging Server: Successfully updated Eggsie- Fire, check your Home app in the v4.0 HUD to see your creature.
PLEASE NOTE THAT YOU WILL ONLY SEE THE INFORMATION ABOUT SPELLS MOVED THE VERY FIRST TIME YOU REZ YOUR KRAFTIE. IF YOU REZ IT MULTIPLE TIMES YOU WILL NOT SEE THE SPELL INFORMATION AGAIN- YOU WILL JUST SEE THAT ITS DISABLED.
   
DON'T PANIC! This simply means that your out of date Kraftie has been automatically added to your new HUD. You will be able to access them through the "Home App" in your Krafties HUD. Most players choose to save their disabled Krafties in a folder in their SL inventory- for memory sake :)
*If you ONLY see the following in local chat:
*:[06:49] Eggsie- Fire - Krafties Creature: This creature has been disabled. Contact support if you feel this is an error.
**That Kraftie has been updated- but has been updated by someone else, and will be in their HUD. Check your alt's HUD or if its a purchased Kraftie, check with the person that you bought it from.
*Should your Krafties Creature rez with the words "Limited Functionality" in hovertext, or just shows the Krafties stats above their heads and they are not clickable- please scroll down the bottom of the page to see how to process "Limited Functionality" Krafties. They need a little extra attention :)



===UPDATING YOUR UNBONDEDS, SOULS, KRAFTIES LOOT, AMULETS, POTIONS AND PICK AXES===


For these items you will need the KRAFTIES UPDATING PAD V4.0. The update pad will need to be enabled by the ADMIN dept.Please keep in mind that the admin dept will enable the pad ONE time per player, so please make sure you update all of your items once they pad is enabled. The pad will be active for a 5 day period. Also it is important to note that we will NOT enable an update pad for any avatar that is younger than the official update release date (11/21/2014).'''

Please allow at least 7-10 days for this update to take place. You will be notified when they are updated. Also, we will only update items that are owned by you. The update pad will be enabled in your name only. 

'''Please scroll down further on this page to see how to file a ticket to get the UPDATE PAD enabled.'''

*How to use the UPDATER PAD once it is enabled:
#Rez your '''Updater Pad'''. That is what will convert your Krafties items into the new format. 
#Rez a bunch of items onto the pad, then click it to begin converting. 
#They will automatically add to your HUD.

===UPDATING YOUR STANDARD NETS, EYESTONES, GROWTH AND SHRINK SHROOMS, ALCHEMY AND ENCHANTING TABLETS===
*These items will need to be manually updated by the admin. dept. inworld. You MUST first file a ticket indicating exactly what items you need updated.
Please box up and send the STANDARD NETS, EYESTONES, GROWTH AND SHRINK SHROOMS, ALCHEMY AND ENCHANTING TABLETS to TRINITY VOIR inworld. ON the box we need your name and ticket number in the "name" line of the box and the words "Update Items" in the "desc" line. Its very important that you also send an IM stating what you have sent- and the ticket #. 
Please allow approx 5-7 days for the update to take place once we receive the item(s). They will be inserted directly into your Krafties HUD and you will be notified in this ticket once they are in there. It's that simple :)

===OK- SO YOU NEED TEMPLES,UNBONDEDS, SOULS, KRAFTIES LOOT, AMULETS, POTIONS AND PICK AXES UPDATED RIGHT?... ===

Please see below on how to list the items you need updated. This information is necessary in order to begin the update process. Read through each section and supply the requested information where indicated. We ask that you copy and paste each section below ("bullet") that is relevant to your update needs into your ticket so we can proceed with the update process in an efficient manner. Once we receive the information we can initiate the update process for you. Please allow "approx" 5-7 days for Temple updates and 7-10 for all other updates. You must fill out one ticket per avatar that needs Temples/items updated. You cannot fill out one ticket for all of your accounts. ''' 

(COPY AND PASTE THE SECTIONS BELOW THAT APPLY TO YOU IN YOUR SUPPORT TICKET)

<pre>● IF YOU NEED TEMPLES UPDATED

*HOME TEMPLES
#How many total?
#Version
#Is one your FREE temple?
#How many TRANSFER (Must have been purchased by you directly from Krafties Resident) temples?

*GIANT TEMPLES
#How many total(Must have been purchased from Krafties Resident)?
#Version

*CRAFTING TEMPLES
#How many total?
#Version
#Is one your FREE temple?
#How many TRANSFER (Must have been purchased by you directly from Krafties Resident) temples?


● IF YOU NEED UNBONDEDS, SOULS, KRAFTIES LOOT, AMULETS, POTIONS AND PICK AXES
Please indicate with a YES here -</pre>

===ADDITIONAL UPDATE INFORMATION===
::'''REGARDING PURCHASING KRAFTIES TEMPLES PRE v4.0 UPDATE'''
:::''SUPPORT OF PRE v3.5/4.0 TEMPLES''
:::Please keep in in mind that Krafties only guarantees Temples that are purchased directly by you from Krafties Resident. In order to protect your Linden dollars, please do not buy temples from anyone that are pre v3.5/4.0. There have been temples sold on the Marketplace and by group members that are not Krafties originals, and therefore we will not replace or update them. 
:::Also, please keep in mind that we will not update/replace/service any temples that are pre v3.5/4.0 if we cannot verify that you personally purchased them from Krafties Resident. If they are secondary market purchases, you will need to go back to the seller and have them file a ticket to get the temple updated.

::;REGARDING PURCHASING PRE v4.0 KRAFTIES CREATURES
:::We advise that you do not purchase any Krafties  Bonded Creatures that are not updated to the most current version v4.0.
:::Krafties reserves the right not to update any Creatures that are pre-v4.0. When purchasing Krafties that are not in the official Krafties "Package", designed to work with the new HUD, we advise that you ask the seller to update the Kraftie for you before you purchase.

::;REGARDING PURCHASING PRE v4.0 KRAFTIES ITEMS
:::We advise that you do not purchase any Krafties items that are not updated to v4.0.
:::Krafties reserves the right not to update any items that are pre-v4.0. When purchasing items and they are not in the official Krafties "Package", designed to work with the new HUD, we advise that you ask the seller to update the items for you before you purchase.

{{clear}}

==Updating Older Versions of Krafties (''Limited Functionality'' or stats showing above the Krafties head and its not clickable)==
:Krafties that show "''Limited Functionality''" or the Krafties stats above their heads (they don't display "Disabled" once you rez them to go to the new HUD, and you cannot click them to get a menu)- need to be manually updated as they missed too many updates. The update will take approx 2 weeks. If you have multiple pets- please allow a little longer. You will be informed of the time frame once you file a support ticket.

:;Follow these instructions, for updating "Limited Functionality" pets.
:#First you post a [http://krafties.com/support support ticket]
:#*You will explain within the ticket what is going on, updating ''limited functionality'' pets- indicate how many.
:#*''keep the ticket number'', you will need it
:#*You do not need to wait for a reply to your support ticket, you can immediately send it to Trinity Voir- following the directions below
:#Next you will need to ''box up your Krafties'' following the guidelines below
:##[[Rez]] a box.
:##You need to include '''your name''' and '''ticket number''' in the ''NAME line'' of the box object.
:##In the box contents we will need a '''notecard''' with the ''ID and names'' of all of the Krafties that need updating.
:##*The ID can be found by editing linked parts of the creature, and then right clicking the health orb. The ID will be the first set of numbers on the ''DESCRIPTION line''- an example would be <code>2576621</code>.  
:##*List each pet as follows:  
:##*:ID - Name - Element & Species
:##*:<code>2576621 - Ice Angel - Water Rexie</code>
:##*:<code>3433553-  Red Devil - Fire Hopster</code>
:##Don't forget to put the Krafties pets themselves into the box
:#Once the box is complete please send it to '''Trinity Voir''' with an IM confirming that you have sent  it. Once the update is completed, you will receive an IM inworld.

=See Also=
*[http://krafties.com/TutorialPlaylist.php Youtube Playlist about the Krafties 4.0 update (Tutorials)]
*[[Temple Distribution Validator]]
{{Technical}}
@@ Line 1: / Line 1: @@
 [[Category:Krafties]][[Category:Technical]] [[Category:Tutorials]]
-<!---
+To keep up with what is the '''current version''' of [[Krafties (game)|Krafties]], you need to do updates whenever they come out. If you fall too far behind, then you might run into in some trouble and need to ask for help from a [[Krafties CSR]] or hop in Krafties Official Chat for help. Updates can be confusing so please don't hesistate to ask for help.
+{{clear}}
-Note to editors: HAVING EVERYTHING IN CAPS does not make it stand out more, actually does the oposite when everything is in CAPS. I understand that there are limited formatting options in SL notecards, but you are editing the wiki, not a notecard.
+'''The current version of Krafties is v4.0. If you have not played Krafties for quite some time, and have not updated your Krafties Creatures/items to the current version, we are here to help you get you up to date and back to playing Krafties. We have changed the entire way that Krafties is played, and most of the activity is now HUD based.
-USE HEADERS, FORMATTING, BOLD AND ITALIC LETTERS... FORMATTING.
---->
+===NOT SURE IF YOU HAVE THE MOST CURRENT VERSION OF THE HUD?''===
-Since the game transitioned into only needing the [[Necessity Pack]] to play the game, updates have been streamlined.
+#Go to the marble slab at the back of the [[Krafties Store]] (Behind the store)
-:Most of the information below is only relevant to those who fell behind on their updates (before the necessity pack was implemented (If you missed temple updates post 4.0, the information below will apply to you also).
+#Click and get a copy of the '''UPDATER (current version will be available)''',  and the ''' [[Necessity Pack]]'''
-*The update process can appear very daunting and overwhelming. We are here to walk you through the process. Items that need to be updated are broken down into 4 main categories...
-*:Temples and Mining Rocks
-*:Krafties "loot" items (loot, amulets, potions, pick axes)
-*:Misc Items (nets, tablets, eyestones)
-*:Krafties Creatures
-* '''PLEASE NOTE THAT WE ARE NOT ABLE TO UPDATE THE FOLLOWING'''- as there was a prior deadline to update these items (these items would be in your SL inventory, not the new HUD)-
-*:Gold and Silver Membership vouchers (The deadline to update the vouchers was 4/7/15)
-*:Scrolls
-*:Surprise Eggs and Birthday Cake
-;Quick notes
+====GETTING STARTED WITH THE "NECESSITY PACK====
-*If you have filed/ will file a support ticket and you have NOT received an immediate reply with the ticket number
+*The '''Necessity Pack (green box behind the Krafties store)''' contains:
-*:'''Please check your spam/junk-mail folder''', email services tend to send things they are unsure about into that folder without notifying you. GMAIL accounts are notorious for sending Krafties tickets to the "spam" folder.
+**Your shiny new  HUD
-*Your krafties creature has "DISABLED" hovering over their heads?
+**The "Creature Attachment" ( needed to wear and see your Kraftie inworld)
-*:It should simply mean that it's information has been moved onto the server to be accessed through your [[Krafties HUD]]
+**The "Tool:Right Hand " (needed to wear your ax and net)
-*Your krafties creature has "Limited Functionality" hovering over their heads?
+#Rez your '''  Necessity Pack''' and open - copy to your inventory. Delete the empty box.
-*:It usually indicates that it was too old to easily transition to the new system on it's own, and this page is here to help.
+#Right click the folder from your SL inventory and “add to current outfit”.
-[[File:Krafties4 update.png|thumb|500px|center|The "Update platform" behind Krafties store]]
+*You will see your HUD appear on the screen.
-=Catching up with the Updates=
+*The Creature Attachment and Tool:Right Hand will attach to your avatar.
-The [[Current Version]] of Krafties is '''v4.0''' and if you have not played the game since the introduction of the [[Necessity Pack]] but want to continue playing with your old Krafties pets and items, then please browse over this page and contact a Krafties Moderator if you need assistance or hop on the ''Krafties Official'' group chat to ask questions.
-*We have changed the entire way that Krafties is played, and most of the activity is now HUD based.
-*It will be a whole lot simpler to keep things up to date once you get onto the new system.
-*Updates can be confusing so please don't hesistate to ask for help.
+===HOW TO USE THE  UPDATER===
-===Getting started with the "Necessity Pack"===
+*The '''Updater''' will update:
-*You get the [[Necessity Pack]] in a green box behind the [[Krafties Store]] on the Krafties Sim. It will contain everything you need to play the game.
+**4.0 [[Home Temple]]s and [[Giant Temple]]s
-*#After you grab a copy of the Necessity Pack, find a rez area
+**[[Mining Rock]]s
-*#Rez your '''  Necessity Pack''' and open - copy to your inventory. Delete the empty box.
-*#Right click the folder from your SL inventory and “add to current outfit”.
-*#*You will see your HUD appear on the screen.
-*#*"Creature Attachment" will morph into the Kraftie you choose to use as your "active" pet
-*#*"Tool:Right Hand" will transform into a tool ([[Standard Capture Net|Capture Net]] and [[Pickaxes]]) when activated through the [[Krafties HUD]]
-;View [[Necessity Pack]] for more information
-To stay up to date for the game thereafter, you simply need to be wearing the latest neccessity pack. To get the latest version you simply need to wear your old one and you will be sent a new pack automatically.
-=How To Proceed With the Update Process=
-===Updating your 4.0 Home Temples, 4.0 Giant Temples, Mining Rocks and Energy Capsules (shaped as a little lantern- not like a capsule) (The most current version of the Updater can be found behind the Krafties store in a gray box)===
 #Rez your Updater
 #Then simply rez your items, click the udpater and let it go to work.
-#*If you have temples that are older than the versions mentioned, you will need to file a ticket to have them updated manually by the Admin Dept. Please scroll down further on this page to see how to file a ticket for older temples.
+*If you have temples that are older then the versions mentioned, you will need to file a ticket to have them updated manually by the Admin Dept. Please scroll down further on this page to see how to file a ticket for older temples.
-#*If your Mining Rock does not update, you have missed an update along the way. See below on how to process that Mining Rock for an update
+*The current version of the Battle Temple is v3.0- it does not need to be updated.
-#*The current version of the Battle Temple is v3.0- it does not need to be updated.
-#*Older Energy Capsules (that look like an oval capsule)are no longer update-able. You can delete them.
-===Updating Older Versions of Your Temples and Mining Rocks (older than v4.0)===
-(''Please note that Energy Wells are not in game play at this time'')
-*All temples older than v4.0 must be updated by the Admin dept. A ticket must be filed (scroll down page to see how to file your ticket)
-*If you have temples that are OLDER than v4.0- we are going to need to know the following:
+===UPDATING YOUR TEMPLES, ENERGY CAPSULES AND MINING ROCKS===
+(ENERGY WELLS ARE NOT IN GAME PLAY AT THIS TIME)
-#What TYPES of temples you need updated (Regular Home, Giant, Crafting or Battle) and how many of each
+*Home and Giant temples v4.0 and Mining Rocks can be updated by the 4.03 Updater located at the back of the Krafties store.
+*All other temples older than v4.0 must be updated by the admin dept. A ticket must be filed (scroll down page)
+*Battle temples are current if they are V3.0- no need for an update.
+*If you have temples that are OLDER than v4.0-
+We need to know the following
+#What TYPES of temples you need updated (Regular Home Giant, Crafting or Battle) and how many of each
 #WHAT VERSION the temples are
 #If any are your FREE temples (Starter Pack temples)
 #If you have transfer temples- were they purchased directly from Krafties Resident or a secondary source?
-Keep in mind that Krafties will ONLY update older version Transferable temples and Mining Rocks that were purchased by you personally, directly from Krafties Resident. If they were purchased on the secondary market or from another player, we will not update them. You will need to go back to the original owner and have them file a support ticket to have the items updated.
+Keep in mind that Krafties will ONLY update Transfer temples that were purchased by you personally, directly from Krafties Resident. If they were purchased on the secondary market, we will not update them.Please box up Transfer temples that need updating and send them to Doroteya Resident inworld in a prim and include your name and ticket number on the prim. We need to receive the transfer temples inworld prior to proceeding with temple updates.
+Please allow approx 2-5 days for this update to take place. You will be notified when they are updated.
+'''Please scroll down further on this page to see how to file a ticket to get your TEMPLES updated.'''
-If you have Transfer Temples and Mining Rocks that need to be updated, fill out a support ticket first at www.krafties.com/support. You will then need to box them up, place your name and ticket # on the box and pass it to Doroteya Resident inworld.
+==Updating from older version than v4.0==
-Once your ticket is "initially" answered, please allow approx 2-3 weeks once the box is received inworld for the update process to be completed.
+'''CONGRATULATIONS! You have successfully initiated the update process. But WAIT, there's more! Most likely you will have the following items that still need to be updated: Unbondeds and souls, Krafties loot, Amulets, Potions, Pick Axes, Standard Nets, Eyestones, Growth and Shrink Shrooms, Alchemy and Enchanting Tablets- JUST SO MUCH STUFF HIDING IN YOUR SL INVENTORY!
+Don't fret!  We are going to help you get ALL of your items updated.
+This part of the update lies in the hands of the "ADMIN DEPT". Some of your Krafties items will get updated on the Updater Pad, and some will be manually updated and inserted into your HUD. Below you will find information on updating the remainder of your Krafties items.'''
-<u>'''Please scroll down further on this page to see how to file a ticket to get your TEMPLES updated.'''</u>
+===UPDATING YOUR PRE v 4.0 Krafties Creatures (CREATURES THAT SAY "DISABLED") ===
+#Rez your Krafties Creatures from your SL inventory-
+#In Local chat you will see:
+#:[06:49] Eggsie- Fire - Krafties Creature: This creature has been disabled. Contact support if you feel this is an error.
+#:[06:49] Krafties Messaging Server: Spells moved: 0
+#:[06:49] Krafties Messaging Server: Successfully updated Eggsie- Fire, check your Home app in the v4.0 HUD to see your creature.
+PLEASE NOTE THAT YOU WILL ONLY SEE THE INFORMATION ABOUT SPELLS MOVED THE VERY FIRST TIME YOU REZ YOUR KRAFTIE. IF YOU REZ IT MULTIPLE TIMES YOU WILL NOT SEE THE SPELL INFORMATION AGAIN- YOU WILL JUST SEE THAT ITS DISABLED.
+DON'T PANIC! This simply means that your out of date Kraftie has been automatically added to your new HUD. You will be able to access them through the "Home App" in your Krafties HUD. Most players choose to save their disabled Krafties in a folder in their SL inventory- for memory sake :)
+*If you ONLY see the following in local chat:
+*:[06:49] Eggsie- Fire - Krafties Creature: This creature has been disabled. Contact support if you feel this is an error.
+**That Kraftie has been updated- but has been updated by someone else, and will be in their HUD. Check your alt's HUD or if its a purchased Kraftie, check with the person that you bought it from.
+*Should your Krafties Creature rez with the words "Limited Functionality" in hovertext, or just shows the Krafties stats above their heads and they are not clickable- please scroll down the bottom of the page to see how to process "Limited Functionality" Krafties. They need a little extra attention :)
-===Updating your Unbonded Krafties, Souls, Loot, Amulets, Potions and Pickaxes===
-For these items you will need the KRAFTIES UPDATING PAD V4.0. You will physically update these items so there is no need to send them to a Moderator to update. Hold on to them. The update pad though will need to be enabled by the ADMIN dept before you can use it. Please keep in mind that if you have returned to play Krafties after November 14 of 2014, the Admin dept will enable the pad ONE time for you, so please make sure you update all of your items once the pad is enabled. The pad will be active for a 5 day period.
-If you were active in Krafties and used one of the "original" update pads to convert your items during the transition to v4.0 , you will not be able to request an update pad to be enabled, as all players had a specific amount of time to use the update pads to convert their items. They were disabled on a specific date, all items needed to be updated/converted by then.
-'''It is important to note that we will NOT enable an update pad for any avatar that is younger than the official 4.0 update release date (11/21/2014).'''
+===UPDATING YOUR UNBONDEDS, SOULS, KRAFTIES LOOT, AMULETS, POTIONS AND PICK AXES===
-When you have received an "initial" response to your ticket, please allow at least 3-4 weeks for the Admins to enable an update pad for you. You will be notified inworld and via email when one is ready. The update pad will be enabled in your name only.
-<u>'''Please scroll down further on this page to see how to file a ticket to get your loot items updated.'''</u>
+For these items you will need the KRAFTIES UPDATING PAD V4.0. The update pad will need to be enabled by the ADMIN dept.Please keep in mind that the admin dept will enable the pad ONE time per player, so please make sure you update all of your items once they pad is enabled. The pad will be active for a 5 day period. Also it is important to note that we will NOT enable an update pad for any avatar that is younger than the official update release date (11/21/2014).'''
-*How to use the UPDATER PAD once it is enabled:
+Please allow at least 7-10 days for this update to take place. You will be notified when they are updated. Also, we will only update items that are owned by you. The update pad will be enabled in your name only.
-*#Rez your '''Updater Pad'''. That is what will convert your Krafties items into the new format.
-*#Rez a bunch of items onto the pad, then click it to begin converting.
-*#They will automatically add to your HUD.
-===Updating your Nets, Tablets, Shrooms and Enchanted Eye Stones===
+'''Please scroll down further on this page to see how to file a ticket to get the UPDATE PAD enabled.'''
-These items will need to be manually updated by the Admin. department inworld. You MUST first file a ticket indicating exactly what items you need updated. Once you have filed a ticket and received an "initial" response from us, then you can proceed with sending the box inworld for the items to be updated.
+*How to use the UPDATER PAD once it is enabled:
+#Rez your '''Updater Pad'''. That is what will convert your Krafties items into the new format.
+#Rez a bunch of items onto the pad, then click it to begin converting.
+#They will automatically add to your HUD.
-Please box up your Nets, Tablets, Shrooms and Enchanted Eye Stones. ON the box we need your name and ticket number in the "name" line of the box and the words "Update Items" in the "Desc" line. Please send the box to Doroteya Resident inworld- along with an IM that you have sent the item.
+===UPDATING YOUR STANDARD NETS, EYESTONES, GROWTH AND SHRINK SHROOMS, ALCHEMY AND ENCHANTING TABLETS===
+*These items will need to be manually updated by the admin. dept. inworld. You MUST first file a ticket indicating exactly what items you need updated.
+Please box up and send the STANDARD NETS, EYESTONES, GROWTH AND SHRINK SHROOMS, ALCHEMY AND ENCHANTING TABLETS to TRINITY VOIR inworld. ON the box we need your name and ticket number in the "name" line of the box and the words "Update Items" in the "desc" line. Its very important that you also send an IM stating what you have sent- and the ticket #.
+Please allow approx 5-7 days for the update to take place once we receive the item(s). They will be inserted directly into your Krafties HUD and you will be notified in this ticket once they are in there. It's that simple :)
-Krafties will only update Standard Nets  that were purchased by you directly from Krafties Resident. In order to proceed with the update- we will need to verify the purchase in our logs. If you purchased the net from the secondary market or from another player, they will need to file the update ticket if they in fact purchased it from Krafties.
+===OK- SO YOU NEED TEMPLES,UNBONDEDS, SOULS, KRAFTIES LOOT, AMULETS, POTIONS AND PICK AXES UPDATED RIGHT?... ===
-Please allow approx '''2-3 weeks for the update to take place once we receive the item(s).''' They will be inserted directly into your Krafties HUD and you will be notified via email when they are there :)
-=== HOW TO FILE A TICKET to update your Temples, Mining Rocks, Unbonded Krafties, Souls, Loot, Amulets, Potions and Pickaxes ===
+Please see below on how to list the items you need updated. This information is necessary in order to begin the update process. Read through each section and supply the requested information where indicated. We ask that you copy and paste each section below ("bullet") that is relevant to your update needs into your ticket so we can proceed with the update process in an efficient manner. Once we receive the information we can initiate the update process for you. Please allow "approx" 5-7 days for Temple updates and 7-10 for all other updates. You must fill out one ticket per avatar that needs Temples/items updated. You cannot fill out one ticket for all of your accounts. '''
-Please see below on how to list the items you need updated. This information is necessary in order to begin the update process. Read through each section and supply the requested information where indicated. We ask that you copy and paste each section below ("bullet") that is relevant to your update needs into your ticket so we can proceed with the update process in an efficient manner. Once we receive the information we can initiate the update process for you. Once you receive an "initial reply" to your ticket,which can take approx 48-72 hrs after filing, please allow "approx" 5-7 days for Temple updates and 7-10 for all other updates. You must fill out one ticket per avatar that needs Temples/items updated. You cannot fill out one ticket for all of your accounts. '''
+(COPY AND PASTE THE SECTIONS BELOW THAT APPLY TO YOU IN YOUR SUPPORT TICKET)
-====What information needs to be in your Support Ticket?====
-<u>(COPY AND PASTE THE SECTIONS BELOW THAT APPLY TO YOU IN YOUR SUPPORT TICKET)</u>
 <pre>● IF YOU NEED TEMPLES UPDATED
@@ Line 115: / Line 103: @@
 #Version
 #Is one your FREE temple?
-*How many total Transfer temples? (Must have been purchased personally by you DIRECTLY  from Krafties Resident)
+#How many TRANSFER (Must have been purchased by you directly from Krafties Resident) temples?
 *GIANT TEMPLES
-*How many total Transfer temples? (Must have been purchased personally by you DIRECTLY  from Krafties Resident)
+#How many total(Must have been purchased from Krafties Resident)?
 #Version
@@ Line 125: / Line 113: @@
 #Version
 #Is one your FREE temple?
-*How many total Transfer temples? (Must have been purchased personally by you DIRECTLY  from Krafties Resident)
+#How many TRANSFER (Must have been purchased by you directly from Krafties Resident) temples?
@@ Line 131: / Line 119: @@
 Please indicate with a YES here -</pre>
-===Updating your ''PRE v4.0 BONDED'' Krafties Creatures (Creatures that say "DISABLED" in red hovertext)===
+===ADDITIONAL UPDATE INFORMATION===
+::'''REGARDING PURCHASING KRAFTIES TEMPLES PRE v4.0 UPDATE'''
+:::''SUPPORT OF PRE v3.5/4.0 TEMPLES''
+:::Please keep in in mind that Krafties only guarantees Temples that are purchased directly by you from Krafties Resident. In order to protect your Linden dollars, please do not buy temples from anyone that are pre v3.5/4.0. There have been temples sold on the Marketplace and by group members that are not Krafties originals, and therefore we will not replace or update them.
+:::Also, please keep in mind that we will not update/replace/service any temples that are pre v3.5/4.0 if we cannot verify that you personally purchased them from Krafties Resident. If they are secondary market purchases, you will need to go back to the seller and have them file a ticket to get the temple updated.
-When you rez your older Creatures from your SL inventory for the VERY FIRST TIME since returning to Krafties....
+::;REGARDING PURCHASING PRE v4.0 KRAFTIES CREATURES
+:::We advise that you do not purchase any Krafties  Bonded Creatures that are not updated to the most current version v4.0.
-In Local chat you will see:
+:::Krafties reserves the right not to update any Creatures that are pre-v4.0. When purchasing Krafties that are not in the official Krafties "Package", designed to work with the new HUD, we advise that you ask the seller to update the Kraftie for you before you purchase.
-#:[06:49] Eggsie- Fire - Krafties Creature: This creature has been disabled. Contact support if you feel this is an error.
-#:[06:49] Krafties Messaging Server: Spells moved: 0
-#:[06:49] Krafties Messaging Server: Successfully updated Eggsie- Fire, check your Home app in the v4.0 HUD to see your creature.
-PLEASE NOTE THAT YOU WILL ONLY SEE THE INFORMATION ABOUT SPELLS MOVED THE VERY FIRST TIME YOU REZ YOUR KRAFTIE. IF YOU REZ IT MULTIPLE TIMES YOU WILL NOT SEE THE SPELL INFORMATION AGAIN- YOU WILL JUST SEE THAT ITS DISABLED.
-DON'T PANIC! This simply means that your out of date Kraftie has been automatically updated and it was added to your new HUD. You will be able to access them through the "Home App" in your Krafties HUD under "My Bonded Creatures".  Please note that even though you can see your Kraftie in the HUD- the "Disabled" hover text will not disappear on the one you have rezzed inworld. Krafties are activated from your HUD now- not physically worn on your avatar as before. Most players choose to save their "Disabled" Krafties in a folder in their SL inventory- for memory sake, they can no longer be used inworld.
-*If you ONLY see the following in local chat after rezzing the Creature for the VERY FIRST TIME since returning to Krafties...
-*:[06:49] Eggsie- Fire - Krafties Creature: This creature has been disabled. Contact support if you feel this is an error.
-;But you don't see that spells have been moved?
-*That Kraftie has been updated- but has been updated by someone else, and will be in THEIR HUD. Check your alt's HUD or if its a purchased Kraftie, check with the person that you bought it from.The first person to rez the Creature post 4.0 update will have that Kraftie in their HUD.
-*Should your Krafties Creature rez with the words "Limited Functionality" in hovertext, or just shows the Krafties stats above their heads and they are not clickable- please scroll down the bottom of the page to see how to process "Limited Functionality" Krafties. They need a little extra attention :)
-*Please note that the hovertext '''"Disabled"''' will not disappear from your Kraftie. That is because that Kraftie is no longer viable.You will now activate all updated Krafties from your HUD- not wear them inworld.  You can either delete that Kraftie or save it in your SL inventory for nostalgic purposes :)
+::;REGARDING PURCHASING PRE v4.0 KRAFTIES ITEMS
+:::We advise that you do not purchase any Krafties items that are not updated to v4.0.
+:::Krafties reserves the right not to update any items that are pre-v4.0. When purchasing items and they are not in the official Krafties "Package", designed to work with the new HUD, we advise that you ask the seller to update the items for you before you purchase.
-===Updating Older Older Versions of Krafties (''Limited Functionality'' or stats showing above the Krafties head and its not clickable)===
+{{clear}}
-:Krafties that show "''Limited Functionality''" or the Krafties stats above their heads (they don't display "Disabled" once you rez them to go to the new HUD, and you cannot click them to get a menu)- need to be manually updated as they missed too many updates. The update will take at least 2-3 weeks. If you have multiple pets- please allow a little longer. You will be informed of the time frame once you file a support ticket.
+==Updating Older Versions of Krafties (''Limited Functionality'' or stats showing above the Krafties head and its not clickable)==
+:Krafties that show "''Limited Functionality''" or the Krafties stats above their heads (they don't display "Disabled" once you rez them to go to the new HUD, and you cannot click them to get a menu)- need to be manually updated as they missed too many updates. The update will take approx 2 weeks. If you have multiple pets- please allow a little longer. You will be informed of the time frame once you file a support ticket.
-:;Follow these instructions, for updating "Limited Functionality" pets..
+:;Follow these instructions, for updating "Limited Functionality" pets.
 :#First you post a [http://krafties.com/support support ticket]
 :#*You will explain within the ticket what is going on, updating ''limited functionality'' pets- indicate how many.
 :#*''keep the ticket number'', you will need it
-:#*You do not need to wait for a reply to your support ticket, you can immediately send it to Doroteya Resident- following the directions below
+:#*You do not need to wait for a reply to your support ticket, you can immediately send it to Trinity Voir- following the directions below
 :#Next you will need to ''box up your Krafties'' following the guidelines below
 :##[[Rez]] a box.
@@ Line 172: / Line 153: @@
 :##*:<code>3433553-  Red Devil - Fire Hopster</code>
 :##Don't forget to put the Krafties pets themselves into the box
-:#Once the box is complete please send it to '''Doroteya Resident''' with an IM confirming that you have sent  it. Once the update is completed, you will receive an email.
+:#Once the box is complete please send it to '''Trinity Voir''' with an IM confirming that you have sent  it. Once the update is completed, you will receive an IM inworld.
-==Additional Information (regarding support for pre v4.0 items)==
-::;<u>REGARDING PURCHASING KRAFTIES TEMPLES PRE v4.0 UPDATE</u>
-:::*''SUPPORT OF PRE v3.5/4.0 TEMPLES''
-:::Please keep in in mind that Krafties only guarantees Temples that are purchased directly by you from Krafties Resident. In order to protect your Linden dollars, please do not buy temples from anyone that are pre v3.5/4.0. There have been temples sold on the Marketplace and by group members that are not Krafties originals, and therefore we will not replace or update them.
-:::Also, please keep in mind that we will not update/replace/service any temples that are pre v3.5/4.0 if we cannot verify that you personally purchased them from Krafties Resident. If they are secondary market purchases, you will need to go back to the seller and have them file a ticket to get the temple updated.
-::;<u>REGARDING PURCHASING PRE v4.0 KRAFTIES CREATURES</u>
-:::We advise that you do not purchase any Krafties  Bonded Creatures that are not updated to the most current version v4.0.
-:::Krafties reserves the right not to update any Creatures that are pre-v4.0. When purchasing Krafties that are not in the official Krafties "Package", designed to work with the new HUD, we advise that you ask the seller to update the Kraftie for you before you purchase.
-::;<u>REGARDING PURCHASING PRE v4.0 KRAFTIES ITEMS</u>
-:::We advise that you do not purchase any Krafties items that are not updated to v4.0.
-:::Krafties reserves the right not to update any items that are pre-v4.0. When purchasing items and they are not in the official Krafties "Package", designed to work with the new HUD, we advise that you ask the seller to update the items for you before you purchase.
-::;<u>REGARDING UPDATING PRE v4.0 KRAFTIES ITEMS - UTILIZING THE UPDATE PADS</u>
-:::Please note that Krafties will NOT enable an Update Pad for any Krafties player who joined Krafties after the 4.0 Update was released- which was November 21st of 2014. All items obtained by players who joined after that date would have been added directly to the new HUD- thus not needing an update.
 =See Also=
-*[[Current Version]]
 *[http://krafties.com/TutorialPlaylist.php Youtube Playlist about the Krafties 4.0 update (Tutorials)]
 *[[Temple Distribution Validator]]
 {{Technical}}