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[[Category:Krafties]][[Category:Technical]] [[Category:Tutorials]]  
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[[Category:Krafties]][[Category:Technical]] [[Category:Tutorials]] <!---
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Note to editors: HAVING EVERYTHING IN CAPS does not make it stand out more, actually does the oposite when everything is in CAPS. I understand that there are limited formatting options in SL notecards, but you are editing the wiki, not a notecard.
 
Note to editors: HAVING EVERYTHING IN CAPS does not make it stand out more, actually does the oposite when everything is in CAPS. I understand that there are limited formatting options in SL notecards, but you are editing the wiki, not a notecard.
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*:Misc Items (nets, tablets, eyestones)
 
*:Misc Items (nets, tablets, eyestones)
 
*:Krafties Creatures  
 
*:Krafties Creatures  
 
* '''PLEASE NOTE THAT WE ARE NOT ABLE TO UPDATE THE FOLLOWING'''- as there was a prior deadline to update these items (these items would be in your SL inventory, not the new HUD)-
 
*:Gold and Silver Membership vouchers (The deadline to update the vouchers was 4/7/15)
 
*:Scrolls
 
*:Surprise Eggs and Birthday Cake
 
  
 
;Quick notes
 
;Quick notes
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*Your krafties creature has "Limited Functionality" hovering over their heads?
 
*Your krafties creature has "Limited Functionality" hovering over their heads?
 
*:It usually indicates that it was too old to easily transition to the new system on it's own, and this page is here to help.
 
*:It usually indicates that it was too old to easily transition to the new system on it's own, and this page is here to help.
[[File:Krafties4 update.png|thumb|500px|center|The "Update platform" behind Krafties store]]
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=Catching up with the Updates=
 
=Catching up with the Updates=
The [[Current Version]] of Krafties is '''v4.0''' and if you have not played the game since the introduction of the [[Necessity Pack]] but want to continue playing with your old Krafties pets and items, then please browse over this page and contact a Krafties Moderator if you need assistance or hop on the ''Krafties Official'' group chat to ask questions.  
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The [[Current Version]] of Krafties is '''v4.0''' and if you have not played the game since the introduction of the [[Necessity Pack]] but want to continue playing with your old Krafties pets and items, then please browse over this page and contact a [[Krafties CSR]] if you need assistance or hop on the ''Krafties Official'' group chat to ask questions.  
 
*We have changed the entire way that Krafties is played, and most of the activity is now HUD based.  
 
*We have changed the entire way that Krafties is played, and most of the activity is now HUD based.  
 
*It will be a whole lot simpler to keep things up to date once you get onto the new system.
 
*It will be a whole lot simpler to keep things up to date once you get onto the new system.
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=How To Proceed With the Update Process=
 
=How To Proceed With the Update Process=
 
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====Updating your 4.0 Home Temples, Giant Temples,Mining Rocks and Energy Capsules (The most current version of the Updater can be found behind the Krafties store in a gray box)====
===Updating your 4.0 Home Temples, 4.0 Giant Temples, Mining Rocks and Energy Capsules (shaped as a little lantern- not like a capsule) (The most current version of the Updater can be found behind the Krafties store in a gray box)===
 
  
 
#Rez your Updater
 
#Rez your Updater
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#*Older Energy Capsules (that look like an oval capsule)are no longer update-able. You can delete them.
 
#*Older Energy Capsules (that look like an oval capsule)are no longer update-able. You can delete them.
  
===Updating Older Versions of Your Temples and Mining Rocks (older than v4.0)===
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====Updating older versions of your Temples and Mining Rocks (older than v4.0)====
 
(''Please note that Energy Wells are not in game play at this time'')
 
(''Please note that Energy Wells are not in game play at this time'')
  
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If you have Transfer Temples and Mining Rocks that need to be updated, fill out a support ticket first at www.krafties.com/support. You will then need to box them up, place your name and ticket # on the box and pass it to Doroteya Resident inworld.  
 
If you have Transfer Temples and Mining Rocks that need to be updated, fill out a support ticket first at www.krafties.com/support. You will then need to box them up, place your name and ticket # on the box and pass it to Doroteya Resident inworld.  
Once your ticket is "initially" answered, please allow approx 2-3 weeks once the box is received inworld for the update process to be completed.
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Allow approx 5-7 days once the ticket is filed and the box is received inworld for the update process to be completed.
  
 
<u>'''Please scroll down further on this page to see how to file a ticket to get your TEMPLES updated.'''</u>
 
<u>'''Please scroll down further on this page to see how to file a ticket to get your TEMPLES updated.'''</u>
  
===Updating your Unbonded Krafties, Souls, Loot, Amulets, Potions and Pickaxes===
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===Updating your UNBONDED, SOULS, LOOT, AMULETS, POTIONS and PICKAXES===
 
 
For these items you will need the KRAFTIES UPDATING PAD V4.0. You will physically update these items so there is no need to send them to a Moderator to update. Hold on to them. The update pad though will need to be enabled by the ADMIN dept before you can use it. Please keep in mind that if you have returned to play Krafties after November 14 of 2014, the Admin dept will enable the pad ONE time for you, so please make sure you update all of your items once the pad is enabled. The pad will be active for a 5 day period.
 
If you were active in Krafties and used one of the "original" update pads to convert your items during the transition to v4.0 , you will not be able to request an update pad to be enabled, as all players had a specific amount of time to use the update pads to convert their items. They were disabled on a specific date, all items needed to be updated/converted by then.
 
  
'''It is important to note that we will NOT enable an update pad for any avatar that is younger than the official 4.0 update release date (11/21/2014).'''
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For these items you will need the KRAFTIES UPDATING PAD V4.0. You will physically update these items so there is no need to send them to staff to update. Hold on to them. The update pad though will need to be enabled by the ADMIN dept. Please keep in mind that the admin dept will enable the pad ONE time per player, so please make sure you update all of your items once they pad is enabled. The pad will be active for a 5 day period. Also it is important to note that we will NOT enable an update pad for any avatar that is younger than the official update release date (11/21/2014).'''
  
When you have received an "initial" response to your ticket, please allow at least 3-4 weeks for the Admins to enable an update pad for you. You will be notified inworld and via email when one is ready. The update pad will be enabled in your name only.  
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Please allow at least 7-10 days for the admins to enable an update pad for you. You will be notified inworld and via email when one is ready. Also, we will only update items that are owned by you. The update pad will be enabled in your name only.  
  
<u>'''Please scroll down further on this page to see how to file a ticket to get your loot items updated.'''</u>
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'''Please scroll down further on this page to see how to file a ticket to get the UPDATE PAD enabled.'''
  
 
*How to use the UPDATER PAD once it is enabled:
 
*How to use the UPDATER PAD once it is enabled:
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*#They will automatically add to your HUD.
 
*#They will automatically add to your HUD.
  
===Updating your Nets, Tablets, Shrooms and Enchanted Eye Stones===
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===Updating your NETS, EYESTONES, GROWTH/SHRING SHROOMS and ALCHEMY/ENCHANTING TABLETS===
  
These items will need to be manually updated by the Admin. department inworld. You MUST first file a ticket indicating exactly what items you need updated. Once you have filed a ticket and received an "initial" response from us, then you can proceed with sending the box inworld for the items to be updated.  
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These items will need to be manually updated by the admin. dept. inworld. You MUST first file a ticket indicating exactly what items you need updated.
  
Please box up your Nets, Tablets, Shrooms and Enchanted Eye Stones. ON the box we need your name and ticket number in the "name" line of the box and the words "Update Items" in the "Desc" line. Please send the box to Doroteya Resident inworld- along with an IM that you have sent the item.
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Please box up your STANDARD NETS, EYESTONES, GROWTH AND SHRINK SHROOMS, ALCHEMY AND ENCHANTING TABLETS. ON the box we need your name and ticket number in the "name" line of the box and the words "Update Items" in the "desc" line. Please send the box to Doroteya Resident inworld- along with an IM that you have sent the item.
  
 
Krafties will only update Standard Nets  that were purchased by you directly from Krafties Resident. In order to proceed with the update- we will need to verify the purchase in our logs. If you purchased the net from the secondary market or from another player, they will need to file the update ticket if they in fact purchased it from Krafties.
 
Krafties will only update Standard Nets  that were purchased by you directly from Krafties Resident. In order to proceed with the update- we will need to verify the purchase in our logs. If you purchased the net from the secondary market or from another player, they will need to file the update ticket if they in fact purchased it from Krafties.
 
   
 
   
Please allow approx '''2-3 weeks for the update to take place once we receive the item(s).''' They will be inserted directly into your Krafties HUD and you will be notified via email when they are there :)
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Please allow approx '''5-7 days for the update to take place once we receive the item(s).''' They will be inserted directly into your Krafties HUD and you will be notified via IM inworld when they are there :)
  
=== HOW TO FILE A TICKET to update your Temples, Mining Rocks, Unbonded Krafties, Souls, Loot, Amulets, Potions and Pickaxes ===
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=== Updating your TEMPLES, UNBONDED, SOULS, LOOT, AMULETS, POTIONS and PICKAXES ===
  
Please see below on how to list the items you need updated. This information is necessary in order to begin the update process. Read through each section and supply the requested information where indicated. We ask that you copy and paste each section below ("bullet") that is relevant to your update needs into your ticket so we can proceed with the update process in an efficient manner. Once we receive the information we can initiate the update process for you. Once you receive an "initial reply" to your ticket,which can take approx 48-72 hrs after filing, please allow "approx" 5-7 days for Temple updates and 7-10 for all other updates. You must fill out one ticket per avatar that needs Temples/items updated. You cannot fill out one ticket for all of your accounts. '''  
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Please see below on how to list the items you need updated. This information is necessary in order to begin the update process. Read through each section and supply the requested information where indicated. We ask that you copy and paste each section below ("bullet") that is relevant to your update needs into your ticket so we can proceed with the update process in an efficient manner. Once we receive the information we can initiate the update process for you. Please allow "approx" 5-7 days for Temple updates and 7-10 for all other updates. You must fill out one ticket per avatar that needs Temples/items updated. You cannot fill out one ticket for all of your accounts. '''  
  
 
====What information needs to be in your Support Ticket?====
 
====What information needs to be in your Support Ticket?====
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#Version
 
#Version
 
#Is one your FREE temple?
 
#Is one your FREE temple?
*How many total Transfer temples? (Must have been purchased personally by you DIRECTLY  from Krafties Resident)
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#How many TRANSFER (Must have been purchased by you directly from Krafties Resident) temples?
  
 
*GIANT TEMPLES
 
*GIANT TEMPLES
*How many total Transfer temples? (Must have been purchased personally by you DIRECTLY  from Krafties Resident)
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#How many total(Must have been purchased from Krafties Resident)?
 
#Version
 
#Version
  
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#Version
 
#Version
 
#Is one your FREE temple?
 
#Is one your FREE temple?
*How many total Transfer temples? (Must have been purchased personally by you DIRECTLY  from Krafties Resident)
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#How many TRANSFER (Must have been purchased by you directly from Krafties Resident) temples?
  
  
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Please indicate with a YES here -</pre>
 
Please indicate with a YES here -</pre>
  
===Updating your ''PRE v4.0 BONDED'' Krafties Creatures (Creatures that say "DISABLED" in red hovertext)===
 
  
When you rez your older Creatures from your SL inventory for the VERY FIRST TIME since returning to Krafties....
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====Updating your ''PRE v4.0 BONDED'' Krafties Creatures (Creatures that say "DISABLED" in red hovertext) ====
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#When you rez your older Creatures from your SL inventory for the VERY FIRST TIME since returning to Krafties....
 
   
 
   
In Local chat you will see:
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#In Local chat you will see:
 
#:[06:49] Eggsie- Fire - Krafties Creature: This creature has been disabled. Contact support if you feel this is an error.
 
#:[06:49] Eggsie- Fire - Krafties Creature: This creature has been disabled. Contact support if you feel this is an error.
 
#:[06:49] Krafties Messaging Server: Spells moved: 0
 
#:[06:49] Krafties Messaging Server: Spells moved: 0
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*That Kraftie has been updated- but has been updated by someone else, and will be in THEIR HUD. Check your alt's HUD or if its a purchased Kraftie, check with the person that you bought it from.The first person to rez the Creature post 4.0 update will have that Kraftie in their HUD.
 
*That Kraftie has been updated- but has been updated by someone else, and will be in THEIR HUD. Check your alt's HUD or if its a purchased Kraftie, check with the person that you bought it from.The first person to rez the Creature post 4.0 update will have that Kraftie in their HUD.
 
*Should your Krafties Creature rez with the words "Limited Functionality" in hovertext, or just shows the Krafties stats above their heads and they are not clickable- please scroll down the bottom of the page to see how to process "Limited Functionality" Krafties. They need a little extra attention :)
 
*Should your Krafties Creature rez with the words "Limited Functionality" in hovertext, or just shows the Krafties stats above their heads and they are not clickable- please scroll down the bottom of the page to see how to process "Limited Functionality" Krafties. They need a little extra attention :)
*Please note that the hovertext '''"Disabled"''' will not disappear from your Kraftie. That is because that Kraftie is no longer viable.You will now activate all updated Krafties from your HUD- not wear them inworldYou can either delete that Kraftie or save it in your SL inventory for nostalgic purposes :)
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*Please note that the hovertext '''"Disabled"''' will not disappear from your Kraftie
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==Additional Information (regarding support for purchased pre v4.0 items)==
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::;<u>REGARDING PURCHASING KRAFTIES TEMPLES PRE v4.0 UPDATE</u>
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:::*''SUPPORT OF PRE v3.5/4.0 TEMPLES''
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:::Please keep in in mind that Krafties only guarantees Temples that are purchased directly by you from Krafties Resident. In order to protect your Linden dollars, please do not buy temples from anyone that are pre v3.5/4.0. There have been temples sold on the Marketplace and by group members that are not Krafties originals, and therefore we will not replace or update them.  
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:::Also, please keep in mind that we will not update/replace/service any temples that are pre v3.5/4.0 if we cannot verify that you personally purchased them from Krafties Resident. If they are secondary market purchases, you will need to go back to the seller and have them file a ticket to get the temple updated.
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::;<u>REGARDING PURCHASING PRE v4.0 KRAFTIES CREATURES</u>
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:::We advise that you do not purchase any Krafties Bonded Creatures that are not updated to the most current version v4.0.
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:::Krafties reserves the right not to update any Creatures that are pre-v4.0. When purchasing Krafties that are not in the official Krafties "Package", designed to work with the new HUD, we advise that you ask the seller to update the Kraftie for you before you purchase.
  
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::;<u>REGARDING PURCHASING PRE v4.0 KRAFTIES ITEMS</u>
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:::We advise that you do not purchase any Krafties items that are not updated to v4.0.
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:::Krafties reserves the right not to update any items that are pre-v4.0. When purchasing items and they are not in the official Krafties "Package", designed to work with the new HUD, we advise that you ask the seller to update the items for you before you purchase.
  
===Updating Older Older Versions of Krafties (''Limited Functionality'' or stats showing above the Krafties head and its not clickable)===
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==Updating Older Versions of Krafties (''Limited Functionality'' or stats showing above the Krafties head and its not clickable)==
  
:Krafties that show "''Limited Functionality''" or the Krafties stats above their heads (they don't display "Disabled" once you rez them to go to the new HUD, and you cannot click them to get a menu)- need to be manually updated as they missed too many updates. The update will take at least 2-3 weeks. If you have multiple pets- please allow a little longer. You will be informed of the time frame once you file a support ticket.
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:Krafties that show "''Limited Functionality''" or the Krafties stats above their heads (they don't display "Disabled" once you rez them to go to the new HUD, and you cannot click them to get a menu)- need to be manually updated as they missed too many updates. The update will take approx 2 weeks. If you have multiple pets- please allow a little longer. You will be informed of the time frame once you file a support ticket.
  
 
:;Follow these instructions, for updating "Limited Functionality" pets..
 
:;Follow these instructions, for updating "Limited Functionality" pets..
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:##*:<code>3433553-  Red Devil - Fire Hopster</code>
 
:##*:<code>3433553-  Red Devil - Fire Hopster</code>
 
:##Don't forget to put the Krafties pets themselves into the box
 
:##Don't forget to put the Krafties pets themselves into the box
:#Once the box is complete please send it to '''Doroteya Resident''' with an IM confirming that you have sent  it. Once the update is completed, you will receive an email.
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:#Once the box is complete please send it to '''Doroteya Resident''' with an IM confirming that you have sent  it. Once the update is completed, you will receive an IM inworld.
 
 
==Additional Information (regarding support for pre v4.0 items)==
 
::;<u>REGARDING PURCHASING KRAFTIES TEMPLES PRE v4.0 UPDATE</u>
 
:::*''SUPPORT OF PRE v3.5/4.0 TEMPLES''
 
:::Please keep in in mind that Krafties only guarantees Temples that are purchased directly by you from Krafties Resident. In order to protect your Linden dollars, please do not buy temples from anyone that are pre v3.5/4.0. There have been temples sold on the Marketplace and by group members that are not Krafties originals, and therefore we will not replace or update them.
 
:::Also, please keep in mind that we will not update/replace/service any temples that are pre v3.5/4.0 if we cannot verify that you personally purchased them from Krafties Resident. If they are secondary market purchases, you will need to go back to the seller and have them file a ticket to get the temple updated.
 
 
 
::;<u>REGARDING PURCHASING PRE v4.0 KRAFTIES CREATURES</u>
 
:::We advise that you do not purchase any Krafties  Bonded Creatures that are not updated to the most current version v4.0.
 
:::Krafties reserves the right not to update any Creatures that are pre-v4.0. When purchasing Krafties that are not in the official Krafties "Package", designed to work with the new HUD, we advise that you ask the seller to update the Kraftie for you before you purchase.
 
 
 
::;<u>REGARDING PURCHASING PRE v4.0 KRAFTIES ITEMS</u>
 
:::We advise that you do not purchase any Krafties items that are not updated to v4.0.
 
:::Krafties reserves the right not to update any items that are pre-v4.0. When purchasing items and they are not in the official Krafties "Package", designed to work with the new HUD, we advise that you ask the seller to update the items for you before you purchase.
 
 
 
::;<u>REGARDING UPDATING PRE v4.0 KRAFTIES ITEMS - UTILIZING THE UPDATE PADS</u>
 
:::Please note that Krafties will NOT enable an Update Pad for any Krafties player who joined Krafties after the 4.0 Update was released- which was November 21st of 2014. All items obtained by players who joined after that date would have been added directly to the new HUD- thus not needing an update.
 
  
 
=See Also=
 
=See Also=
*[[Current Version]]
 
 
*[http://krafties.com/TutorialPlaylist.php Youtube Playlist about the Krafties 4.0 update (Tutorials)]
 
*[http://krafties.com/TutorialPlaylist.php Youtube Playlist about the Krafties 4.0 update (Tutorials)]
 
*[[Temple Distribution Validator]]
 
*[[Temple Distribution Validator]]
 
{{Technical}}
 
{{Technical}}

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