Difference between revisions of "Known Issues"

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'''Known Issues From Update #1'''
+
Known Issues from update #1
  
 +
'''Shadows not rezzing sometimes'''
  
'''Shadows not rezzing sometimes'''
 
 
Fixed for the update.  If this happens, try other areas.  Cannot be avoided sometimes and only update will fix this.
 
Fixed for the update.  If this happens, try other areas.  Cannot be avoided sometimes and only update will fix this.
 +
  
  
 
'''Uncrafted Souls'''
 
'''Uncrafted Souls'''
 +
 
Fixed for update.  If you lose energy you should file a ticket so we can track any lost energy.
 
Fixed for update.  If you lose energy you should file a ticket so we can track any lost energy.
 +
  
  
 
'''Crafting soul choice'''
 
'''Crafting soul choice'''
 +
 
Fixed for update.  You can cancel craft at least for now if its wrong choice by clicking No.
 
Fixed for update.  You can cancel craft at least for now if its wrong choice by clicking No.
 +
  
  
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'''Crafting temple stack heap error'''
 
'''Crafting temple stack heap error'''
 +
 
This is rare but has happened a couple of times
 
This is rare but has happened a couple of times
 +
 
Fixed for update.  Re rez your crafting temple.  If you continue to face issues with that crafting temple, file a ticket.
 
Fixed for update.  Re rez your crafting temple.  If you continue to face issues with that crafting temple, file a ticket.
 +
  
 
'''Membership redeeming does not add sometimes'''
 
'''Membership redeeming does not add sometimes'''
 +
 
Sometimes people with high days left, would not add another 30 days when redeeming
 
Sometimes people with high days left, would not add another 30 days when redeeming
 +
 
Fixed for update.   
 
Fixed for update.   
 +
  
  
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'''Prestige text in Stats says Normal for any prestige'''
 
'''Prestige text in Stats says Normal for any prestige'''
 +
 
Fixed for update
 
Fixed for update
 +
  
  
 
'''Experience/Level loss'''
 
'''Experience/Level loss'''
Similar issue the older HUD had with item loss.  More common if you crash.  
+
 
 +
Similar issue the older HUD had with item loss.  More common if you crash.
 +
 
 
Fixed for update, if you experience this issue, please file a ticket.
 
Fixed for update, if you experience this issue, please file a ticket.
 +
  
  
 
'''HUD Invite not working'''
 
'''HUD Invite not working'''
 +
 
Fixed for update.
 
Fixed for update.
 +
  
  
 
* Battle highscores
 
* Battle highscores
 +
 
Battle logs are not being reported since update, thus not adding to battle leaderboards.
 
Battle logs are not being reported since update, thus not adding to battle leaderboards.
 +
 
Fixed for update.
 
Fixed for update.
 +
  
  

Revision as of 15:18, 23 August 2012

Known Issues from update #1

Shadows not rezzing sometimes

Fixed for the update. If this happens, try other areas. Cannot be avoided sometimes and only update will fix this.


Uncrafted Souls

Fixed for update. If you lose energy you should file a ticket so we can track any lost energy.


Crafting soul choice

Fixed for update. You can cancel craft at least for now if its wrong choice by clicking No.


Cancel button on crafting temple does not work Fixed for update. You can cancel craft if it continues by clicking No

Gold members need 250E to craft a soul, even if it cost 187E Fixed for update. In the meantime, you need 250E although it will only deduct 187E

Crafting temple stack heap error

This is rare but has happened a couple of times

Fixed for update. Re rez your crafting temple. If you continue to face issues with that crafting temple, file a ticket.


Membership redeeming does not add sometimes

Sometimes people with high days left, would not add another 30 days when redeeming

Fixed for update.


Crafting Experience is sometimes reduced after crafting some items Fixed for update. Re rez your crafting temple if this happens for now.


  • Some buttons you need to click several times when there are many clicking too

Fixed for update


Prestige text in Stats says Normal for any prestige

Fixed for update


Experience/Level loss

Similar issue the older HUD had with item loss. More common if you crash.

Fixed for update, if you experience this issue, please file a ticket.


HUD Invite not working

Fixed for update.


  • Battle highscores

Battle logs are not being reported since update, thus not adding to battle leaderboards.

Fixed for update.



Update #2 will hopefully be rolled out by the 24th August 2012. This could take upto a week in delays and unexpected issues but that is what we are aiming for.

If you come across something that is not here, you should report it to Krafties Resident, Kristopher Gravois or JohnXi Resident as soon as you can so we can check them right away.