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*'''Please note that this information is being requested because our severs only save your pets "current" stats, they do not save prior stats from your pet. New data overwrites previous data. We need documentation you provide so we can begin looking into your reported issue. | *'''Please note that this information is being requested because our severs only save your pets "current" stats, they do not save prior stats from your pet. New data overwrites previous data. We need documentation you provide so we can begin looking into your reported issue. | ||
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*'''If Second Life or Krafties servers go down and you are battling, please note that we are not able to replace any xp that was not added. During these times, "proceed at your own risk".''' | *'''If Second Life or Krafties servers go down and you are battling, please note that we are not able to replace any xp that was not added. During these times, "proceed at your own risk".''' | ||
*'''To ensure that xp during an event (double alchemy etc), you will need to wait at least 5 minutes for your Kraftie to sync with the event/server. If you do not wait the indicated amount of time, the xp will not accurately add to your Kraftie. | *'''To ensure that xp during an event (double alchemy etc), you will need to wait at least 5 minutes for your Kraftie to sync with the event/server. If you do not wait the indicated amount of time, the xp will not accurately add to your Kraftie. |