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[[Category:Krafties]] | [[Category:Krafties]] | ||
− | {{Tag| | + | {{Tag|Krafties still in BETA|Many might not realize it, but they are a part of beta testing of the game and can contribute to its development by reporting tickets on issues and taking part in the Krafties community. '''[[Known Issues|View the ''known issues'']]'''<br>There is no need to worry about your pets once the beta finishes because it has been promised that they will stay functional even after BETA}} |
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'''Krafties''' is a full immersive fantasy pet MMORPG based in '''[[wikipedia:Second Life|Second Life]]'''. | '''Krafties''' is a full immersive fantasy pet MMORPG based in '''[[wikipedia:Second Life|Second Life]]'''. | ||
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Krafties started development in ''January 2012'' and is an open ended MMORPG which plans to extend to a web version and lots of updates in the future. | Krafties started development in ''January 2012'' and is an open ended MMORPG which plans to extend to a web version and lots of updates in the future. | ||
− | + | ==Krafties Accounts== | |
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===Krafties.Resident=== | ===Krafties.Resident=== | ||
:'''Krafties''' is the ''account'' of the '''Krafties Game''' and is used to deliver items from the [[Krafties Store]], [[Update]]s and other things. If you see that name then you know it's '''official'''. | :'''Krafties''' is the ''account'' of the '''Krafties Game''' and is used to deliver items from the [[Krafties Store]], [[Update]]s and other things. If you see that name then you know it's '''official'''. | ||
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==Krafties Official Products== | ==Krafties Official Products== | ||
− | *Krafties guarantees and supports items that are created and sold directly by | + | [[category:Krafties]][[Category:Krafties Items]] |
− | *If you encounter a problem with a Krafties Original product- please ask for the assistance of a | + | *Krafties guarantees and supports items that are created and sold directly by Krafties Resident. |
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+ | *If you encounter a problem with a Krafties Original product- please ask for the assistance of a CSR in Krafties Official group chat, consult the staff Online board located at the front of the Main store for staff that can assist you, or submit a support ticket at www.krafties.com/support. | ||
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+ | *Your ticket will be initially addressed within 24-48 hrs. If the issue requires further support from our administrative dept, it will be forwarded to them- where we ask that you allow at least another 48-72 hours for a response from them. Most issues can be resolved within the 24-48 period, but if the ticket has to go to admins- it will take longer, depending on the nature of the issue and the amount of tickets they have in their queue. | ||
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+ | *Items that are purchased from other players/the secondary market are '''NOT''' guaranteed by Krafties, and '''might not''' be supported. It depends on the issue with the item purchased. The administrative team would be the ones to determine if a secondary market item can be sorted. An example of this type of item would be a home temple that isn't spawning wilds, an amulet that isn't working properly, or a Gold Membership that wont activate. These are just some examples. | ||
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+ | *If you have purchased an item from someone other than Krafties Resident- and there is a problem with the transaction, you will need to contact the seller for support of the product, and/or a refund. Krafties staff will not mediate secondary market transactions. It is your responsibility to thoroughly inspect all items you are purchasing from other sellers. Krafties cannot guarantee what is included in boxes, for example box contents or item amounts. We also cannot guarantee that the items that you are purchasing are actually made by Krafties. Any item that is not created by Krafties Resident will not be supported by Krafties. | ||
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+ | *ALL of Krafties items are "no mod". If you attempt to modify any of our original items, they will break and we will not replace them. | ||
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+ | *Please keep in mind that if a Krafties item disappears inworld due to a failed rez, sim restart, rollback or an inventory issue, the item cannot be replaced by Krafties. If it is "truly" a Krafties related disappearance, then we support and will replace our product. | ||
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+ | *It is very important to take extra special care of your precious Krafties temples. We issue one [FREE] Starter Pack to every player. If you accidentally delete your temples- or they go missing due to an SL issue (as just mentioned above), we cannot replace them. | ||
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+ | ==Krafties Gallery of Events== | ||
+ | Just some of the bigger milestones | ||
+ | <gallery> | ||
+ | Krafties Introduction.jpg|20 July 2012,<br>Krafties first Introduction | ||
+ | Felion Mind.png|23 Jan 2013,<br>[[Mind (element)|Mind]] introduced | ||
+ | Dinkie.jpg|22 Feb 2013,<br>[[Home Sweet Home (quest)|Dinkie's Quest]] | ||
+ | Affection-Rexie.png|22 Mar 2013,<br>[[Affection (element)|Affection]] introduced | ||
+ | Mining Critical.png|15 April 2013,<br>[[Mining]] & [[Enchanting]] | ||
+ | File:KraftiesElementWeakness.png|15 April 2013,<br>[[Elements|Hybrid Elements]] | ||
+ | 1st Birthday Krafties.png|20 July 2013,<br>Krafties 1st birthday | ||
+ | VampireRexie.gif|31 Oct 2013,<br>[[Vampire (element)|Vampire]] introduced | ||
+ | 2ND-BIRTHDAY-CAKE3.png|20 July 2014,<br> Krafties 2nd birthday | ||
+ | </gallery> | ||
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+ | =See Also= | ||
+ | *[[Krafties Creatures]] | ||
+ | *[[Krafties Island]] | ||
+ | *[[Krafties Official Group]] |