Editing Troubleshooting
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*'''If this page does not help, then try the following | *'''If this page does not help, then try the following | ||
*#Try asking in the '''[[Krafties Official Groups|Krafties Official]] group''', other [[player]]s might be able to help | *#Try asking in the '''[[Krafties Official Groups|Krafties Official]] group''', other [[player]]s might be able to help | ||
− | *#If nobody there can help, then you should contact a ''' | + | *#If nobody there can help, then you should contact a '''[[Krafties CSR]]''' for assistance''' |
− | *#If there is | + | *#If there is no online [[Krafties CSR]], you can post a '''[http://krafties.com/support Ticket]''' |
*'''Re-attaching pet''' solves most minor problems ''(detach pet, then attach again)'' | *'''Re-attaching pet''' solves most minor problems ''(detach pet, then attach again)'' | ||
==Player Troubles== | ==Player Troubles== | ||
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==Item Troubles== | ==Item Troubles== | ||
===Why am I not getting my [[Loot]] or [[Unbonded]]!?=== | ===Why am I not getting my [[Loot]] or [[Unbonded]]!?=== | ||
− | :#Are you wearing your v4. | + | :#Are you wearing your v4.011 HUD? Loot and unbondeds will not add if the HUD is not worn |
:#Did you accidently mute <code>Krafties Resident</code>? That is the user account that handles all deliveries, so muting/blocking him will prevent deliveries | :#Did you accidently mute <code>Krafties Resident</code>? That is the user account that handles all deliveries, so muting/blocking him will prevent deliveries | ||
:#The sims where the delivery servers are located could be '''restarting''' | :#The sims where the delivery servers are located could be '''restarting''' |